Terms of Service

OVERVIEW

Welcome to Meltem! The terms "we," "us," and "our" refer to Meltem. This website and store are operated to provide you, the customer, with a curated shopping experience (the "Services").

Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products. Colors or product appearance may differ from how they appear on your screen due to your device settings. All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Meltem reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Meltem confirms acceptance. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, or customs charges.

You agree to provide current, complete, and accurate purchase and payment information for all purchases made. You represent and warrant that the credit card information you provide is true, correct, and complete and that you are duly authorized to use such credit card for the purchase.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, displays, images, graphics, video, and audio, and the design, selection, and arrangement thereof, are owned by Meltem or its licensors and are protected by applicable intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over. We provide access to such tools "as is" and "as available" without any warranties. Any use of optional third-party tools is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. We are not liable for any harm or damages related to your access of any third-party websites or your purchase or use of any products or services on those sites.

SECTION 9 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you consent to the collection, processing, and use of your information as described therein.

SECTION 10 – CHANGES TO TERMS

We reserve the right to update or change our Terms of Service at any time by posting the most current version on this page. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.

SECTION 11 – CONTACT

Questions about the Terms of Service should be sent to us at help@buymeltem.com or by phone at (307) 429-0210.